Cancellation and Refund Policy

Effective Date: 1 Jan 2024

At Blupp Infotech Private Limited, we strive to ensure your satisfaction with our IT services and products. This Cancellation and Refund Policy outlines the terms under which you may cancel your order or request a refund.

  1. Cancellation Policy

Service Cancellation: You may cancel your service subscription within 3 of purchase for a full refund, provided you have not used the service.

  1. Refund Policy

Eligibility for Refund: To qualify for a refund, requests must be submitted within 3 days of purchase and must meet the following criteria: The service or product must not have been fully utilized. Any requests for refunds must include proof of purchase. Refund Process: Refund requests can be submitted via email at [[email protected]] or through our support portal. Upon receiving your request, we will review it and notify you of the status within 2 business days. Approved refunds will be processed within 3 business days back to the original payment method.

  1. Non-Refundable Items

Certain services and products are non-refundable, including but not limited to:

Customized services or products. Subscription fees after the 30 days trial period.

  1. Changes to Policy

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services will signify your acceptance of the updated policy.